Practical IT support for small businesses that need help with devices, Microsoft 365, printers, networks, remote access, and everyday technical issues.
Need ongoing support?
If your business needs ongoing monitoring, Microsoft 365 management, security, backup, and regular support, our Managed IT Support plan may be a better fit.
Frequently asked questions:
Q: What is a 24x7 SOC?
A Security Operations Center (SOC) is a dedicated centre where cybersecurity professionals monitor, control and manage security posture of an organization 24×7. These professionals detect, analyze, respond and remediate online threats in real-time to ensure safe browsing and uninterrupted security.
Q: How many people do you need for a 24x7 SOC?
On average, at least 5-7 full-time information security analysts are required for 24×7 SOC team working in clocking shifts to ensure continuous coverage. Along with the supervisor and threat intelligence expert, the team includes Level 1 , Level 2, and Level 3 analysts.
Q: How does 24-7 security work?
The combination of years of experience of skilled analysts, advanced tools and automated systems to monitor, detect, respond, and remediate to cyber threats round the clock, protecting businesses, ensuring business continuity and data protection.
Q: What does the SOC team do?
The Security Operations Team monitors security alerts, investigate incidents, implement threat detection strategies, ensure compliance with security policies in accordance with the business requirements, perform network vulnerability assessments. SOC analysts are the first responders to the cyber threats.
Q: How do I set up home network security?
Setting up a home network security requires expertise and sometimes, advanced tools. ( Do not use free tools as they mostly have malware in them. ) To Setup a secure home network by:
- Keep a strong router password. Change the default password as soon as you install the device.
- Enabling WPA3 encryption.
- Keeping router firmware up-to-date by enabling auto-firmware-update option in the settings.
- Using a guest network for visitors and a limited bandwidth of upload and download speed.
- Monitoring connected devices.
Q: What is the best home network security?
Stating only 1 method as the best would be a wrong statement. Combining WPA3 encryption, firewall installation, VPNs, and using trusted antivirus software would make a strong security wall for safe browsing and data protection. CypherSwway partners with trusted industry partners for firewall, antivirus, mobile phone protection and VPNs and offers satisfied solutions.
Q: Can network security professionals work remotely?
Yes, we can work remotely using secure remote tools to monitor and manage network security, ensuring data protections and blocking cyber threats in real-time
Q: How do I secure my home network?
Changing default credentials, disabling unnecessary features like WPS on printers and routers, using firewalls, enabling strong encryption, and updating firmware regularly.
Q: What are the 5 types of network security?
- Firewalls: Monitor and filter incoming/outgoing traffic.
- Antivirus and Anti-malware: Protect against malicious software.
- VPNs: Encrypt data for secure remote access.
- IDS/IPS: Detect and prevent intrusions.
- Access Control: Restrict unauthorized device access.
CypherSway offers data recovery and loss prevention, Managed Detection and Response Solutions for your organization.
Q: Is it worth it to repair a printer?
Fixing an old printer depends on printer’s age, condition, repair cost, obsolete product. It is better to replace it with a new printer if the cost of repairing the old printer is more than half the cost of a new printer.
Q: Does Geek Squad fix printer problems?
CypherSway’s offers printer troubleshooting and repair services, including setup, driver updates, periodic cleaning and resolving connectivity issues.
Q: Can a printer be repaired?
Yes, if the issue involves replaceable parts like rollers, fusers, or cartridges most printers can be repaired. However, diagnosing the issue at the first place is crucial to determine id the repair can be done and is it cost-effective.
Q: Are old printers worth fixing?
High-quality models might be worth getting fixed as mostly they have readily available parts and still meeting your needs. Although, replacement is more practical for low-end or discontinued models.
How It Works
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