Complete IT Care

To meet the diverse needs of homes and small businesses, CypherSwway provides printer repair and maintenance to advanced cybersecurity protection to your home-office network and to small businesses ensuring your devices stay optimized and secured. Services also includes remote work support, on-site assistance, smart home device setup, and your one stop-shop for all IT needs.

  • Expertise Across Multiple Domains

    With years of experience in cybersecurity , remote support and offering one stop-shop solutions for all IT needs. Hence, reducing the hassle of dealing with multiple service providers.

  • Responsive and Friendly Service for Old-Age People

    Our customer-first attitude and fast response time, along with expert technical support ensures your tech issues are resolved efficiently.

  • Proactive Support

    We prevent the problem and just not fix it. This proactive apprach to cybersecurity and data protection ensures that your system remain secure and so does your peace of mind.

  • IT solutions for all your needs

    Whether you need printer repairs, virus removal, remote work setup, recover hacked website. Our services are designed to meet the specific needs for home offices, businesses and individual devices.

Our Managed IT services will help you succeed. Let’s get started

Solutions

Complete IT Services Includes:

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    Home and Office Printer Services and Installation

    Are you looking for professional printer installation and maintenance services in Vancouver? We specialize in printer setup in Surrey, troubleshooting printers in Calgary, and repairing printers in Edmonton for both home and office use. Whether you need assistance installing a new printer in Richmond, resolving connectivity issues in Red Deer, or maintaining enterprise-grade printers in Kelowna, our team is here to help. We support all major printer brands and offer tailored solutions to ensure seamless printing performance. From small home offices to large business environments, our reliable printer services extend across British Columbia and Alberta, helping you maximize productivity and minimize downtime.

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    Home Tech Support for Seniors

    We provide specialized tech support for seniors in Victoria, Sherwood Park, Fort McMurray, and beyond, making technology more accessible and less intimidating. Our team helps with everything from setting up new devices to troubleshooting common tech issues. Whether you’re in Nanaimo learning how to navigate digital platforms or in Kamloops seeking help connecting with loved ones online, we offer patient, easy-to-understand guidance. We take the stress out of technology for seniors, empowering them to use devices confidently while staying connected to family, friends, and essential online services. Our services are tailored for the needs of older adults across British Columbia and Alberta.

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    Personal Cybersecurity Services

    Protecting your home network and personal devices has never been more critical. We offer expert cybersecurity services in Surrey, advanced antivirus solutions in Calgary, and robust firewall installations in Kelowna. Whether you’re safeguarding your privacy in Burnaby or securing your digital environment in Prince George, our team provides custom solutions to meet your needs. With cyber threats becoming increasingly sophisticated, we ensure your home network is protected from unauthorized access, malware, and data breaches. Residents across British Columbia and Alberta rely on our personalized cybersecurity services to keep their digital lives safe and secure.

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    General Computer Repair and Maintenance

    Keep your devices running smoothly with our reliable computer repair and maintenance services in Vancouver. Whether you need hardware repair in Red Deer, performance optimization in Kelowna, or virus removal in Grande Prairie, our team is equipped to handle it all. For businesses in Medicine Hat or individuals in Lethbridge, we also offer remote troubleshooting to resolve issues quickly without on-site visits. From fixing broken components to enhancing system performance, our services cater to both personal and business needs. Across British Columbia and Alberta, our computer repair solutions ensure your technology operates at peak efficiency.

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    Home Wi-Fi Setup and Troubleshooting

    A reliable internet connection is essential for both work and leisure. Our Wi-Fi setup services in Victoria, router troubleshooting in Sherwood Park, and network optimization in Calgary ensure that your home or office network performs at its best. If you’re dealing with slow internet in Kamloops or experiencing intermittent connections in Edmonton, we have the expertise to diagnose and resolve the issue. Need a new router installed in Prince George? We’ll ensure it’s configured for maximum speed and reliability. Across British Columbia and Alberta, we help residents and businesses establish fast, secure, and efficient Wi-Fi networks tailored to their needs.

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    Remote Work Support

    Creating a secure and efficient remote work environment is essential in today’s digital age. Our remote work support services in Vancouver include VPN setup to protect your data, cloud storage solutions in Fort McMurray for easy file access, and home office consultations in Burnaby to enhance productivity. From Lethbridge to Red Deer and Abbotsford, we ensure that you have the tools and infrastructure needed to work from anywhere without compromising security or performance. Whether you’re a freelancer, remote employee, or business owner, our tailored solutions empower you to stay connected and productive across British Columbia and Alberta.

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    Virus/Malware Removal & Protection

    Protect your devices from cyber threats with our expert virus and malware removal services in Surrey. Whether it’s eliminating malicious software in Calgary, setting up ongoing protection in Edmonton, or securing your systems in Victoria, our team ensures your devices are safe and secure. We understand how disruptive viruses can be, which is why we offer comprehensive solutions for businesses in Prince George and Medicine Hat to safeguard their operations. From advanced malware detection to proactive virus protection, residents and businesses across British Columbia and Alberta trust us to keep their technology safe.

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    Device Training and Support

    Understanding how to use your devices confidently is essential in today’s tech-driven world. We provide personalized device training and support in Vancouver, helping users master everything from smartphones to laptops. In Sherwood Park, we assist with software tutorials, while in Burnaby, we guide you through setting up and using new devices. Whether you’re in Nanaimo, Red Deer, or Lethbridge, our one-on-one sessions are designed to make technology less intimidating and more empowering. Across British Columbia and Alberta, we ensure individuals and businesses are equipped with the knowledge and skills needed to navigate today’s digital landscape effectively.

Frequently asked questions:

Q: What is a 24x7 SOC?

A Security Operations Center (SOC) is a dedicated centre where cybersecurity professionals monitor, control and manage security posture of an organization 24×7. These professionals detect, analyze, respond and remediate online threats in real-time to ensure safe browsing and uninterrupted security.

Q: How many people do you need for a 24x7 SOC?

On average, at least 5-7 full-time information security analysts are required for 24×7 SOC team working in clocking shifts to ensure continuous coverage. Along with the supervisor and threat intelligence expert, the team includes Level 1 , Level 2, and Level 3 analysts.

Q: How does 24-7 security work?

The combination of years of experience of skilled analysts, advanced tools and automated systems to monitor, detect, respond, and remediate to cyber threats round the clock, protecting businesses, ensuring business continuity and data protection.

Q: What does the SOC team do?

The Security Operations Team  monitors security alerts, investigate incidents, implement threat detection strategies, ensure compliance with security policies in accordance with the business requirements, perform network vulnerability assessments. SOC analysts are the first responders to the cyber threats.

Q: How do I set up home network security?

Setting up a home network security requires expertise and sometimes, advanced tools. ( Do not use free tools as they mostly have malware in them. ) To Setup a secure home network by:

  1. Keep a strong router password. Change the default password as soon as you install the device.
  2. Enabling WPA3 encryption.
  3. Keeping router firmware up-to-date by enabling auto-firmware-update option in the settings.
  4. Using a guest network for visitors and a limited bandwidth of upload and download speed.
  5. Monitoring connected devices.

Q: What is the best home network security?

Stating only 1 method as the best would be a wrong statement. Combining WPA3 encryption, firewall installation, VPNs, and using trusted antivirus software would make a strong security wall for safe browsing and data protection. CypherSwway partners with trusted industry partners for firewall, antivirus, mobile phone protection and VPNs and offers satisfied solutions.

Q: Can network security professionals work remotely?

Yes, CypherSwway’s network security professionals can work remotely using secure remote tools to monitor and manage network security, ensuring data protections and blocking cyber threats in real-time

Q: How do I secure my home network?

Changing default credentials, disabling unnecessary features like WPS on printers and routers, using firewalls, enabling strong encryption, and updating firmware regularly.

Q: What are the 5 types of network security?

  1. Firewalls: Monitor and filter incoming/outgoing traffic.
  2. Antivirus and Anti-malware: Protect against malicious software.
  3. VPNs: Encrypt data for secure remote access.
  4. IDS/IPS: Detect and prevent intrusions.
  5. Access Control: Restrict unauthorized device access.

CypherSwway offers data recovery and loss prevention, Managed Detection and Response Solutions for your organisation, home network, mobile phones.

Q: Is it worth it to repair a printer?

Fixing an old printer depends on printer’s age, condition, repair cost, obsolete product. It is better to replace it with a new printer if the cost of repairing the old printer is more than half the cost of a new printer.

Q: Does Geek Squad fix printer problems?

CypherSwway’s offers printer troubleshooting and repair services, including setup, driver updates, periodic cleaning and resolving connectivity issues.

Q: Can a printer be repaired?

Yes, if the issue involves replaceable parts like rollers, fusers, or cartridges most printers can be repaired. However, diagnosing the issue at the first place is crucial to determine id the repair can be done and is it cost-effective.

Q: Are old printers worth fixing?

High-quality models might be worth getting fixed as mostly they have readily available parts and still meeting your needs. Although, replacement is more practical for low-end or discontinued models.

Q: What is the best computer tech support for seniors?

CypherSwway offers patient and simplified tech support for seniors and senior-friendly tech assistance for mobile phone, setting up new mobile phone and laptops/desktops and repairs, fixing network issues related to wifi.

Q: What is the technology website for seniors?

CypherSwway have tailored courses and resources for senior adults to learn and use technology.

Q: What is low-tech assistive technology for the elderly?

Low-Tech solutions include large-button phones, magnifying glasses, walking aids, and simple emergency alert devices to help seniors with daily use of technology and perform activities.

Q: How can we help older people with technology?

CypherSwway provide one-on-one support, simple instructions, ensure patience and use devices with non-tech friendly seniors and teaching them how to use conventional devices and applications.

Q: How much does it cost to set up a smart home?

Depending on the level of automation, the devices installed, and the complexity of the system being used the cost ranges from $1000 upto $10,000 or more.

Q: Which company is best for home automation?

Many trusted home automation companies include Crestron, Control4, Savant, Google Nest, and Amazon Alexa. CypherSwway partners with trusted providers to deliver seamless smart home setups.

Q: What does a smart home installer do?

The tasks includes assessment of your needs, recommend compatible devices, install systems like lighting, security, and entertainment controls, and ensure proper connectivity and functionality.

Q: Do I need an electrician for a smart home?

It depends. For devices requiring electrical wiring, such as smart switches or thermostats, an electrician is often necessary. For simpler plug-and-play devices, electrician might not be required.

Q: How much does it cost to upgrade to a smart home?

Upgrading requires a thorough assessment of what can be installed and that can cost $1000 to $10,000 and it totally depends on the number of devices and the level of automation you desire to get.

How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.

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